Category: leadership

  • Listen… to the practitioner’s voice

    Listen… to the practitioner’s voice

    Today is a big day! Together with colleagues from all across the UK, I am heading to London. It’s the Week of VocTech, and the annual showcase of everything that’s happening across the sector.

    I feel fortunate to be continuing my work as Strategic Lead for the partnership between ALT and the Ufi VocTech Trust even though I stepped down as ALT’s CEO earlier this year. There’re a couple of reasons why: from a personal perspective, I love working in Vocational and Further Education because that’s where I took my first steps from alienated high school drop out to finding my way into further learning. Next, I love being part of a partnership where so much actively happens (and we have achieved much in the last few years). The biggest reason however is AmplifyFE. Yes, it’s a project, yes, it’s working in partnership, yes, there are awesome people involved, and it is also so much more than that: it’s a grassroots community of practice that is connecting the dots between individual practitioners, innovators and industry for the benefit of the learners furthest from opportunity. Since it’s launch in October 2020 (remember that time?) our community has grown to connect 2,700 practitioners.

    Over the past twenty years I have worked with lots of projects that tried to achieve what we have done, and my bookmarks bar is a graveyard of moribund communities of practice in which tumbleweeds flourish. So what is the secret sauce of our success?

    As we enter our fourth year, here are my reflections:

    We connect, we don’t compete

    When we first started setting up AmplifyFE, we were very clear that we were building a network of networks, not a new network. This distinction is key to our success: we don’t aim to replace or take over existing networks, we act as a meta network, an overarching connection that links one specialist group with another, one sector event with practitioners who don’t know where to start. We don’t wait for you to come to us. We try to find and come to you.

    Part of our mission is to help those who are isolated within their institution or specialist subject, those EdTech or IT teams of one, to connect with people who speak their language and share their concerns.

    We put everyone on the map

    All of our artwork is created with Bryan Mathers via a Visual Thinkery process. Our community map was one of the first things we developed, and it was born out of a desire to show the communities and conversations that we already knew about and to allow others to (literally) put themselves on the map.

    That’s a very powerful message to send. We say: put yourself on the map, and we will help others find you, join in and contribute. We want to map where the conversations about practice are really happening, no matter how informal or niche your interest. In a sector in which everyone is under pressure, short of funding and faced with mounting challenges, let’s connect you with the people who are in the same boat. We are not gatekeepers, we are map makers.

    We reflect our community in our research and case studies

    We also take a deeper diver into how learning technology and digital tools can be designed and deployed to support vocational learners most impacted by the ‘digital divide’. We explore what key advice can we give to those beginning or continuing an innovation journey in VocTech.

    Our Insights Report shares fresh research and case studies that show what makes for truly successful co-creation between vocational educators and digital design project teams. We unpack how we can create effective learning solutions working in partnership with vocational learners to help narrow the ‘digital divide’ for those most in need of workplace skills development. Basically, we find practical examples that show what is the difference between what really works and what doesn’t deliver.  

    We learn from others

    One of the phrases we think a lot about is ‘by the sector, for the sector’. I am always curious about what people mean when they say it. How much do you know about ‘the sector’ to begin with? How do you take part? How do you contribute? And what are you asking in return?

    We work with a community that suffers greatly from the ever-changing policy and funding changes starting at top-level government policy, to sector bodies and then filtering down to the local level and to individual institutions. Excellent programmes are launched, and then disappear again 3 years later. Or funding is cut for frameworks and skills training that had been invested in for years.

    From the outset, our work with AmplifyFE was designed to learn from that. We wanted to find the data that shows how much the constant changes impact on professional development and innovation. Since 2020 we have collected and analysed this data annually, and published the results in our sector audit.

    It’s a fantastic piece of work that really shines a spotlight on the scale of change that Further and Vocational Education has to weather. We learn from that, and we aim to change that.

    We use our funding to stay free and open

    Thanks to the funding from the Ufi VocTech Trust and the partnership work between the trust and ALT, we benefit from three decades of expertise in how to run an independent community of practice and we can stay free and open to all practitioners to join.

    We are able to amplify the voices from networks across the sector via regular events, blog posts and podcasts as well as the long term work we do via our annual audit and research.

    And that brings me to the biggest lesson I learnt over the past three years:

    We are here to stay

    Building trust is key to our success. Our team (the fabulous Emma, Lynne, Chloe as well as Lou and also others) includes only people who really understand the sectors we serve, who have worked in Further and Vocational Education and often they still do. We are transparent about our aims and also what we won’t do (i.e. commercialise our community) .

    Active communities of practice that grow are gold dust. We know from our sector audit how many communities disappear each year, either because no one is active or because of funding or policy changes. Or sometimes simply because a certain social network is taken over by madness. Remember the sector forums that suddenly closed? Or the demonstrator programme that stopped? Or the skills training that was cut? Well, we do, too. And that is why we are here to stay, actively supporting our community and amplifying what is happening across sectors as an independent network of network.

    You are welcome to join us.

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  • There’s nothing more permanent than a temporary hack

    There’s nothing more permanent than a temporary hack

    This morning’s Memex 1.1, John Naughton’s Substack newsletter, including this quote by Dave Winer: “There’s nothing more permanent than a temporary hack.” and it feels like a great theme for my day today, which I am spending sorting through my own temporary hacks from the past 15 years.

    It’s my day to clean out my archive of files and emails at ALT, the last steps in a long handover process. Documents I filed away in 2017 to be reviewed later are stacked alongside old references I have written for former employees and pictures from past keynotes.

    Most of this stuff can just be deleted all together, but I am mindful that some things are important for the organisation’s history and legal records, GDPR permitting.

    What I am pondering if how many times I didn’t circle back to things I implemented as a temporary hack, and hence today’s quote really chimed with me. Here are some examples of what I’ve come across:

    • My CMALT portfolio that I published in a Google folder (an organisation-hosted Google folder, for which, I just discovered, you can’t transfer ownership outside of your organisation’s domain);
    • An email filter I set up in 2015 when I first joint a very busy Jiscmail list, and which has quietly filled up a folder with tens of thousands of emails since… EEEEK;
    • A shortcut to a file to a shortcut to a file to a shortcut to a file….;
    • Lists of things I want to do, and a lot fewer lists of things I did! Fortunately I discovered a file with old appraisals going back to 2008, so hopefully somewhere in there are records of what I accomplished in more detail than the lists I sporadically kept.

    Even Gmails hefty power is taking time to delete all the emails, one year at a time. It feels extremely satisfying however, and is also necessary, as my new free-lance role within the organisation is limited to a specific project and I want to ensure that I have a clean footprint on which to work.

    As I delete things, I also need to bring some order to my own domain, and again the newsletter provided some inspiration in the form is this XKCD comic about university websites:

    University Website (XKCD, 773)

    It’s easy to fall into the same traps for one’s own website as organisational ones.

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  • Memories #altc23

    Memories #altc23

    Well… it’s been quite a week, quite a conference and quite an end to my time as CEO of ALT. I’d previously blogged my love letter to ALT’s Annual Conference, and also my goodbye and thanks as CEO of ALT. I felt well prepared going into the conference week, but as it turned out, it was a lot more emotional and a lot more intense. So in this post I want to bring together at least some of the memories and moments that made it special for me, to help process what has been a wonderful if overwhelming time for me, and to capture the amazing and kind feedback and messages I received.


    Conference opening (Image by Anne-Marie Scott)

    It was a week packed with inspiration and joy, and I won’t be able to mention everything that’s happened, but suffice to say that this was a week to remember for our community, with a lot of firsts and a lot of milestones achieved!

    Messages from Members

    Thank you to everyone who sent me a message before and during the conference. It’s been incredible for me to have so much feedback, kind words and encouragement. I especially appreciate the cards that arrived by post which made for a nice surprise! It was so wonderful to see many former Trustees and staff at the conference and this picture with my predecessor Seb Schmoller really made me giggle – it’s definitely heartfelt 🙂

    In addition to the messages on social media including Twitter and LinkedIn, many Members have added to this public card:

    ALT AGM and CEO handover 2023

    Handover at the AGM

    The Board of Trustees of ALT and especially our Chair, Helen O’Sullivan, were both generous and kind in allowing me the exit I desired. I am mindful that not many people get to choose how to depart from a job, even a long-term role, and I appreciated it very much. It was a very emotional moment to sit at the AGM and listen to Helen read out feedback from the Trustees and Members, and a big highlight for me. I also received beautiful gifts, including this lovely set of CEO pens:

    I am very fortunate that ALT’s new CEO Billy Smith is so gracious as a leader, and his support during these final days of handover has been instrumental in ensuring a smooth transition.

    If you’d like to watch the actual handover, here is the recording.

    Special Award

    I was very touched to received a special award for my Outstanding Contribution to ALT at the Gala Dinner. The award was presented by my long-time colleague and friend, Jane Frankel, who has so capably managed ALT’s finances over much of my time as CEO. Jane’s words on stage and her heartfelt congratulations on behalf of the whole staff team mean a lot to me.

    Award moment (Image by Anshul Lau)
    Receiving my award (Image by Martin Hawksey)
    Thanking everyone (Image by Fiona Jones)
    Gala Dinner in best company (Image by Martin Weller): Left to right:David Hawkridge, Maren Deepwell, Martin Hawksey, Martin Weller, Scott Farrow, Steven Verjans, Jane Secker and Christ Morrison

    The next morning dawned and with it the end of a very special week, a very special moment in my career: Thank you so much for making my last day so special. I am very touched.

    Many people have asked me for my new contact details… get in touch with maren[@]marendeepwell.com or via my website. You can also subscribe to my podcast and monthly newsletter . I’ll be posting regular updates and resources on my blog, on LinkedIn and Instagram.

  • Fresh listens: Podcast Season 3

    Fresh listens: Podcast Season 3

    I’m really excited to have Season 3 of the Leading Virtual Teams Podcast finally underway. It’s a new season in every sense… and that is why I am kicking off with ‘new pencil case’ moments in episode 1:

    This episode celebrates the start of September, and the new season or start of term for many of us. I have recently tried out a ⁠new gratitude journal⁠ share ideas for how to find bright spots in a busy time of year. I also give you a preview of what’s in store for season 3 and the upcoming run of the ⁠Leading Virtual Teams course⁠ in October.

    Today the second episode of this season gets released and this one is all about coaching.

    The questions I get asked most often by new clients or those considering giving coaching a go, are… ‘What is a coaching session like?’, ‘What should I expect from the first session?’, ‘How should I prepare?’ and also ‘How can I make the most of it?’.

    In this episode, I bring together answers and examples to give you a sense of coaching with me, to explain what’s involved and what to expect.

    Listen to the podcast

    Each episode includes tools, resources and strategies for different aspects of hybrid working, and links to blog posts and further reading. On this page, you can find links to the all episodes and further resources in the show notes.

    The podcast is available on different podcast platforms and I hope you enjoy the show. As always, share your ideas and feedback in the comments, or on social media. If you have a specific questions or comment, contact me . I look forward to hearing from you.

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  • My last blog post as CEO of ALT

    My last blog post as CEO of ALT

    As I write this, I am preparing to step down as CEO of ALT. The handover to ALT’s new CEO, Billy Smith, will formally conclude at the AGM during our Annual Conference on 6th September, and I hope to see many Members on the day in Warwick, and also online. Guests are most welcome, and if you’d like to watch the AGM, you can register now.

    I am very grateful to have had a month of handover to Billy, and I am glad indeed to leave ALT in such good hands! Follow Billy on social media and find out more about the transition on Billy’s blog!

    We are expecting the biggest in person audience for the conference in this post-pandemic era, and I am mindful that with so much happening at the event I won’t be able to connect with everyone who has been part of my journey since I first joined ALT in 2008. 

    This blog post, my last as CEO, is my goodbye and my thanks to you all for what has been an incredible chapter.

    Vision became reality

    When I applied for the role in 2012, I had big dreams of what we could achieved as an Association, and looking at our Impact Report I am so very proud of all we do, punching far above our weight as a small charity. It’s been a privilege, a hugely inspiring privilege, to serve our Members and work with our community from across sectors here in the UK and internationally. 

    My vision in 2012 focused on our work in Learning Technology, championing professional recognition, promoting research and sharing practice. I always saw ALT as being at the forefront of what a professional body can be (in what is often quite a conservative field) and we continue on that journey as we evolve as an Association.

    What wasn’t on my roadmap, following the financial crisis in 2008/9, was ALT becoming an employer and closing its offices, the UK leaving Europe through Brexit or indeed the global Coronavirus pandemic and its wide sweeping and continued impact. 

    To say that my time as CEO has not been boring would be an understatement. I worked closely with our Board, staff team and membership to navigate these challenges. As a result of all our efforts, our organisation has thrived as a virtual team and employer in its own right; continued to work closely with international partners in Europe and further afield, and found a way back from the hardships of the pandemic to financial and operational stability.  

    We are not only still standing, we are celebrating 30 years of ALT this year. Indeed, our mission as the leading professional body for Learning Technology has never been more critical. The history of our discipline, to which we have contributed since 1993, continues to be fundamental to the ethical, equitable and fair use of technology in learning, teaching and assessment. 

    My very long list of thank you’s

    One of the greatest joys of my time at ALT has been collaboration. I have had opportunities to work with inspiring and fun communities, groups and individuals across all sectors of education, and I have enjoyed every minute of it. Along the way, I have learnt a huge amount, and discovered news ways of working in the open and online.

    There are far too many names to mention, so I’d like to say one big thank you to everyone who has helped me along the way, shared inspiration, support and practical help.  I have received so much care and kindness, so many nods of encouragement and hugs, that I count myself lucky indeed. 

    To each and every one – thank you. You know who you are. 

    Special thanks to all Trustees I have been fortunate enough to work with during my tenure and in particular the current Board whose insightfulness and commitment to ALT always inspire me. 

    To our staff team, there are no words that can adequately cover my sentiments. Hugs all round will have to do. 

    IMage of my trainers with the initials CEO on the side and the logo of my new company.

    Looking forward to new adventures!

    It’s been fantastic to work for the Association and I will certainly continue to be active in ALT in future. I am very much looking forward to continuing my role as Strategic Lead for the amazing AmplifyFE project, as part of the partnership between ALT and Ufi VocTech Trust.

    Once my handover is complete after the conference, I am looking forward to taking a few weeks off for a well deserved holiday before getting back to my desk. Come October, the next chapter of my working life will commence in earnest. I’ll be focusing full-time on my work as a consultant and coach for education and non-profit organisations. I’ll be working with lots of different people and projects, supporting emerging leaders and helping institutions find ways to make hybrid and blended ways of working really deliver for staff, and for students preparing to enter the workplace. 

    If you’d like to keep in touch, subscribe to my podcast and monthly newsletter . I’ll be posting regular updates and resources on my blog, on LinkedIn and Instagram. If you’d like to explore coaching with me or discuss a project, get in touch with maren[@]marendeepwell.com or via my website.

  • Curious about coaching? Find out what to expect, how to prepare and how to make the most of it

    Curious about coaching? Find out what to expect, how to prepare and how to make the most of it

    This academic year I am looking forward to working with many new clients, most of whom are new to coaching. The questions I get asked most often by new clients or those considering giving coaching a go, are… ‘What is a coaching session like?’, ‘What should I expect from the first session?’, ‘How should I prepare?’ and also ‘How can I make the most of it?’.

    In this post, I have brought together answers and examples to give you a sense of coaching with me, to explain what’s involved and what to expect. This way, you can hopefully find at least a starting point and we can discuss other questions you have when we meet.

    When is coaching a good fit?

    The question most of my new clients ask to begin with, is whether coaching is right for them. Most often, we discuss this in our initial conversation, which gives them a chance to meet me, discuss what brings them to coaching and what they are hoping to achieve as well as how I can help. Coaching can bring many benefits, and it’s a really powerful tool for self discovery, productivity, professional development and much more, but it isn’t the right fit for everyone or every situation.

    Coaching might be a good fit if you are:

    • Looking for a safe or creative space to focus on an important decision or period of change;
    • Feeling stuck and struggle with productivity or specific tasks;
    • Ready to plan for the next stage in your career or further ahead to the next 5 years;
    • Looking for someone to think (or draw) with to find solutions to problems.

    Coaching offers a range of tools, resources and strategies in a creative, safe space that is focused on your needs. With a background in art and design, I build creativity into all aspects of my coaching practice. We might use sketch notes, visual conversations and other creative approaches as part of coaching sessions, and to help tackle any problems you bring to the session.

    What to expect

    If you are new to coaching, you might well ask how coaching is different from mentoring, therapy or hiring a consultant. Coaching certainly has aspects in common with all three, but is also distinct from them as a professional practice. In contrast to mentoring, which usually includes passing on context-specific know-how or experience, I coach clients from a range of disciplines or backgrounds. For example, I might coach a mid-career science researcher who is stepping up into a senior role even though I don’t have a background in science.

    Similarly, coaching has commonalities with therapy in that it entails you getting know yourself better and engage in reflection. However, distinct from therapy, coaching is usually focused on the present or future plans, instead of looking back to understand how, for instance, childhood experiences have shaped you.

    Coaching, particularly for groups and teams, can also be similar to having an expert act as an external consultant, advising your team, and indeed this is something I also do. However, as a coach, I work with teams and organisations to help them find solutions and ways forward, rather than presenting solutions to my clients.

    My coaching approach is specifically designed for professionals working in the third sector, education and learning technology, with a focus on leadership and career development, as well as managing change and creative problem solving. I offer support tailored to you, creating a flexible and memorable coaching engagement that enables you to develop into the kind of leader you want to be in your community, team, project or organisation.

    How to prepare

    Choose a quiet and private space for your coaching session, and make sure you are comfortable and able to focus on the conversation. I usually use Zoom to facilitate our online coaching sessions, and I also offer to meet in person for a coaching day.

    During a typical coaching session, we will be setting an agenda together, defining what the session will focus on and session objectives. We will use powerful questions to reflect and explore the topic, and I might recommend specific activities and resources to help you work towards your aim such as planning tools, milestones maps and tools to help you identify your values. I’ll make sure we regularly check in on session objectives and ensure you leave each session ready to take next steps.

    All 1-to-1 coaching packages include:

    • Exploratory 30 min conversation
    • Coaching plan
    • Six 1-hour coaching sessions (online)
    • Coaching resources

    I regularly share coaching ideas on my blog and on the podcast, which include lots of practical examples and resources for you to try.

    Walk with your coach

    Sometimes a video call is not the best environment to get us thinking, so for established clients I offer coaching sessions whilst we walk. Usually, this would be coaching via a phone call, but if you are based locally, we could also meet in person. Walking coaching sessions are particularly suited to think together about difficult situations or to reflect on a particular problem or idea.

    Why I love coaching

    I had wonderful mentors and coaches on my journey to becoming a CEO and in the 11 years in an executive leadership role in the non-profit sector. Coaching helped me through difficult periods of transition and supported me in taking difficult decisions under pressure. My own experience has helped me appreciate just how powerful coaching can be and how valuable it is for developing all aspects of your professional practice and values as an emerging leader or an established one. 

    What’s most rewarding for me about coaching is working with clients who are facing great challenges. I really enjoy working together to reflect, set new goals and find out what the next step might be. I am always curious to hear about where you want to go next and help you get there no matter whether that’s getting out of bed tomorrow morning or a new job.

    One tool I have been trying out with clients is writing a personal mission or vision statement (in one sentence), which is harder than it sounds. I tried it out for myself, and it prompted interesting reflections for me. If you’d like to have a go yourself, start with your goal and values and try to express these in one sentence. Let me know how you get on 🙂

    What qualifies me to be a coach?

    I bring a lot of professional and leadership experience to coaching, and as a coach I adhere to the ethical and professional standards of the the International Coaching Federation (ICF). The ICF defines coaching as ‘partnering with clients in a thought-provoking and creative process that inspires them to maximise their personal and professional potential. The process of coaching often unlocks previously untapped sources of imagination, productivity and leadership’. With close to 100 hours of ICF standard coaching experience and having completed all mandatory training I am in the process of becoming an ICF Associate Certified Coach.

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