Category: leadership

  • Healthy Hybrid Habits for Managers and Leaders

    Healthy Hybrid Habits for Managers and Leaders

    For many of us, hybrid working is here to stay. In my work with education professionals and entrepreneurs I support managers and leaders looking for new strategies for virtual and hybrid teams. This includes running effective hybrid team meetings, keeping oversight of progress, helping their teams be at their best and everything in-between.

    If it’s part of your role to translate the newfound flexibility of the hybrid workplace into effective working practices then my course, Healthy Hybrid Habits for Leaders and Managers, might be for you. It will look at collaboration between colleagues, establishing communication channels that engage a hybrid team with diverse capabilities and preferences all whilst balancing work with other commitments.

    Starts 7 October

    Over four weeks we will take a deep dive into what it takes to manage happy hybrid teams, lead in ways that reflect your strengths and your values, and create healthy habits to balance the demands of a busy leadership role even when work/life boundaries become blurry.

    • Learn at your own pace with weekly course modules with podcasts and resources;
    • Stay on track and put your intentions into actions with a personal roadmap and regular check-ins; 
    • Join live group sessions led by me and take a deeper dive into each topic as you reflect with peers;
    • Get creative as you receive inspiration delivered by post; 
    • Receive your digital course pack with everything you need in one place. 

    Registration is open

    If you’d like to take part in this group coaching course, simply complete the registration form. Spaces are limited and will be allocated on a first come, first served basis.

    10% of places are available on a pro bono basis, absolutely free. If you’d like to take up one of the free places, complete the form below and I’ll email you to confirm.

  • What’s the hybrid answer to the ‘post work pint’?

    What’s the hybrid answer to the ‘post work pint’?

    I recently came across a new report from the Work Foundation, a Lancaster University thinktank, and the International Alliance for Responsible Drinking, exploring the decline of after work drinks or socialising at the pub, which at least here in the UK was pretty common until very recently.

    The report, Working together: Maximising the opportunities of a multigenerational workforce, (Atay, A. and Williams, E. (2024). Work Foundation at Lancaster University), explores a number of factors that are shifting workplace culture including generational differences across the workforce, more flexible working and new technologies. It proposes that:

    The rise in multigenerational workplaces will inevitably place new demands on employers – particularly
    when it comes to proactively implementing policies to meet the needs of different generations
    throughout their working lives and to foster a more inclusive workplace culture more widely. Those
    employers who do so will be better placed to recruit and retain staff and develop more productive,
    happy and healthy workforces.

    Focused broadly on the principles for creating inclusive multigenerational workplaces, and highlighting tools for establishing for instance menopause policies and guidance on inclusive social events the recommendations place a strong emphasis on training Line Managers. So that made me wonder… what would alternatives to after work drinks in a hybrid team would look like in practice?

    In The Guardian’s article about this new report, the answer is somewhat jokingly:

    Do say: “Please find attached a Teams link for the quarterly department social: a 45-minute gong-led mindfulness session, followed by a mapo tofu cookalong. BYO kombucha!”

    Don’t say: “See you down the Ferret and Final Written Warning in five; I plan to get absolutely rat-arsed.”

    When coaching and training line managers and leaders who are responsible for hybrid teams I come across the gap between policy and practice often. Even in organisations where (often well intentioned) policies are in place, the practice of creating the kind of inclusive work culture that the report rightly advocates for can be very challenging when on top of social, cultural and generational differences you add hybrid working to the mix. What feels like a welcome invitation to interact to some may come across as burn out inducing digital overload to others.

    Fresh ideas for inclusive socials

    So how can managers and leaders find the right balance to foster social events and interaction in hybrid teams? I have been working on this for a while as this is one of the topics covered in my upcoming course, Healthy Hybrid Habits for Managers and Leaders. Below I share some key principles to keep in mind and example activities to try out:

    Work within your context: employees often like things about their work that is very context dependent, such as a favourite local bakery, the canal path they cycle to work on or the building they work in. For hybrid teams, adding home-based elements into the mix, can expand the list to favourite house-plants, pets that become home-working buddies, going for a run at lunchtime or doing yoga in the morning and so on. Look out for things that team members like and consider how social activities could be aligned.

    Not every activity has to suit everyone: organising team socials often ends up in a long list of boxes that need to be ticked as the search of the one activity that will engage everyone continues. Of course it’s fundamental to ensure that social activities are inclusive and accessible to all. That said, not every activity has to suit everyone. If you have a monthly book club, a weekly coffee morning and a lunchtime running group then the breadth of activities on offer as a whole will help more people engage with each other.

    Little and often: most employees want to spend less time focusing on work, and finding balance between fostering social interaction and not requiring people to stay late or meet up outside of their usual work hours is key. Even with a lot of notice an away day or even weekend can be challenging to accommodate. Little and often works better than long activities once or twice a year. That’s where technology can help: from Music Mondays (everyone picks a tune or listens together to the radio for an hour) to GIF-offs (chat channel GIF sharing around a theme), there is no end to the kind of fun you can have in 5-10 minutes when you are all online. Sprinkle some inspiration on your working day and let folk take turns coming up with a mini activity.

    Get outside: it’s hard to create fun social interaction when everyone is sitting at their desk. One meeting on Teams quickly blends into the next, and the chances are that everyone gets distracted by notifications or just keeps working on emails. Getting outside makes for a much more memorable moment as a team – and it doesn’t require everyone to be together. Choose a time and date and pick a theme, then encourage folk to post pictures in an established channel, i.e. find something blue, an unusual plant, a neighbourhood view or something tall. After 20-30 min of chat and sharing pics, the activity ends and the shared images can be collated into a collage to share back to the team ‘our team walk finding something blue’.

    Listen, don’t broadcast: line managers or team leaders often feel responsible for everyone having a good time, and end up saying things like ‘isn’t this fun’ or ‘is everyone having a good time?!’. Nothing is less fun that someone stating that you are having FUN, so why not listen instead. Whether you are sitting in a cafe or taking a walk, using open questions such as ‘So what’s new with you?’ or ‘How are things?’ can help open up a conversation. Make time to listen and be prepared to be curious instead of in control.

    Get notified when registration for my new course opens and keep up to date with my news:

    [newsletter_form type=”minimal”]

    Image credit: Photo by Roman Kraft on Unsplash

  • The joy of not working.

    The joy of not working.

    This month I am taking a proper break from work for the first time since I started working on a self-employed basis full-time. I love running my own micro-business, but when it comes to taking holidays it’s not yet working for me. I find myself fretting about work and checking emails or committing to things because of my clients’ schedules and as a result taking a complete break from work hasn’t happened so far. Now that a long-awaited break is upon me, I want to finally get that complete break and I am preparing for two weeks without work, two weeks filled with the joy of not working.

    I love my work, and I have years of practice when it comes to staying connected and working too much, so I need to make an extra effort to achieve the kind of break I dream about. In case you are looking for inspiration for your own break, here are some steps I am taking this week:

    Start to wind down early: I had my calendar blocked out for a while now, but about two weeks ago I started to actively manage my schedule to protect my time off. There are 0 meetings or other commitments this time, a kind of zero tolerance policy for work meetings, calls or check-ins. Between my coaching clients, projects and upcoming talks etc I have a lot of different folk I communicate with every month, and I have tried to schedule everything so that everything that needs to happen this month happens before I go offline.

    Get things off the list: I do have work things that can’t just wait whilst I am away, and wherever possible I have planned ahead and completed work ahead of schedule, so that everyone else can get on with things whilst I am away. This has meant a very busy couple of weeks for me, but it’s felt good to get things done. It also means that I feel less guilty for taking time off.

    Stack up analogue activities: for me, a proper break means that I spend A LOT less time online. I won’t be scheduling any social media posts for when I am away, and I will set my out of office on my accounts before I leave. To replace a lot of my digital activity, I have a whole stack of library books to read, pens and paper to get creative and a new camera to play with. For the actual trip, I have a travel guide, yes, an actual guide book, and plenty of yoga planned, too. The less time I can spend in the company of my phone, the better. It’s always a bit of a bump for me when I let go of the pace of being online, but after a few days of doing things differently, I usually find a new cadence for my days.

    The permission principle: inspired by the writing of Elizabeth Gilbert and her idea to give yourself a permission slip in order to be more creative, to experiment, explore or even fail, I, too, am a big believer in giving myself permission to enjoy not working. It sounds obvious but it remains a powerful principle. Giving yourself permission to enjoy the time away from responsibility makes it much easier to sit with yourself outside of work.

    Material markers of freedom: like many people who work from home regularly or permanently I have a whole host of work-related things in my space. When I prepare for a time off work, I try to clean and remove everything, packing away the office and replacing it with things that remind me that I am off work. My desk becomes a drawing table or a new home for plants. My office chair gets covered in a beach towel. Instead of notebooks and pens, I have records and cups of coffee. Even my digital desktop changes. I change my desktop background to a holiday one. I remove all my work accounts and apps from my phone or hide them effectively enough for me not to be tempted to check in.

    Logging off: Finally, when everything has been done and I am ready, I log off. And then I immediately start a list where I can dump anything that comes into my head that I have forgotten, need to follow up on or that worries me. I always, always, remember something I didn’t do. And because I don’t want to go back and have to start the whole process of separating myself from work over again, I add it to my list instead. in 99.9% of cases, whatever I have urgently remembered or worried about has become irrelevant by the time I get back to work.

    So, thats me done for June. See you next month.

    P.S. When I got back from my break, I recorded this podcast episode, reporting back on how well these tips worked. Enjoy!

    Image credit: CC-BY me, taken in West Wales

    Keep in touch – subscribe to my free monthly newsletter

    [newsletter_form type=”minimal”]
  • Twenty years of blogging… now on ReclaimPress

    Twenty years of blogging… now on ReclaimPress

    I recently shared that as part of my work with Reclaim Hosting, I had the privilege to talk with Bryan Mathers and Meredith Huffman about the story behind ReclaimPress and as a result there’s a case study all about ReclaimPress on Reclaim the blog, that is definitely worth having a look at (I wrote it, so I might be a little biased, but hearing from Bryan and getting a healthy dose of his creative genius paired with Jim’s vision is always worth it!).

    ReclaimPress is running a beta program, and I was invited to take part in it, enabling me to test drive this newest offering. Now, full disclosure here, I have been a (very happy) customer of Reclaim Hosting’s Shared Hosting package since May 2016, when my WordPress site and domain moved over to what seemed to me the best independent hosting company around. Having met Jim for the first time at OER16 in April 2016, you can see that my first impression of Reclaim’s work up close and personal had a lasting effect… .

    In 2016 I had already been blogging for quite a few years, from my earliest days on Blogspot or Blogger (or what that service was called to begin with?), then on a Google site or three, and then on WordPress.com. Trawling through my archive, it looks like I started blogging prior to starting my PhD in 2004/5, from which point on my blogging took on a more serious form and from 2009-11 I wrote a blog dedicated to my postgraduate research, the archived copy of which still exists at https://cemeteryscapes.blogspot.com/ . Twenty years or so of blogging means that I have blogged for nearly half of my life (it’s my birthday this month, so the passage of time has been on my mind).

    Over the past decade however, from 2013 onwards, blogging has become a lot more important to me. On my archive page you can still see posts back that long https://marendeepwell.com/?page_id=45 and the drop down menu of posts on the sidebar goes back to 2010, and my blog currently has around 530 posts and 43 pages.

    All of this wasn’t really on my mind when I got the invite to join the beta program for ReclaimPress. I was simply excited to try something new, experience for myself a service that the team I work with on a free-lance basis had put in many months of effort developing and fine-tuning. I was excited to give it a spin and experience the faster service for myself alongside a small group who are also part of the beta program (you can sign up, too).

    And then, just as Taylor, who heads up ReclaimPress, checked in with me about moving the blog, the fear of the whole testing process suddenly hit home. My blog, which I mostly take for granted, and which, thanks to the super solid shared hosting experience I have had ever since 2016 I never really had to worry about, ever, suddenly became my most precious of domains.

    It never occurred to me that anything could go wrong, until things moved. Eeek. And that is despite the fact that Taylor did absolutely everything to walk me through the process step by step, checking in at every stage, and handholding me so that I basically just had to sit back and relax. Nothing was lost, everything looked great (and fast) at every step. And yet… it suddenly dawned on me that if this site is really quite so important to me, why haven’t I invested more to make sure it stays safe and sound and well maintained and backed up and so on…!?

    When Bryan, Meredith and I talked on Reclaim TV about Bryan’s experience, he mentioned that he had some sites that couldn’t go down, sites he wanted well looked after without having to navigate a fully blown enterprise level admin process like Reclaim Cloud. And I thought to myself, well, Bryan runs his business on the web, he does have sites that can never go down… totally understandable. I only have a blog, with a ‘select’ readership. It wouldn’t matter to me if it went down… OR WOULD IT?

    Turns out, when it comes to this precious blog, I am completely petrified of anything happening to it and now that it has moved to a new home I am very much relieved. It is testament to the excellent support and outstanding performance of the shared hosting that Reclaim provides that I didn’t run into any disasters over the past eight years. It ‘just’ worked, seamlessly, year on year. And whenever I did have a question about how to configure something, help was kindly and always on hand.

    I probably should have thought a little more about moving my blog before it happened, but I needn’t have worried. As you can see, normal service was never interrupted, and my site, and all of its history, lives on more happily than before on a service that can grow if my blogging ambitions get bigger. With a new book around the corner, and a couple of other projects in the pipeline, you never know quite how big those dreams will get. It’s reassuring to me that ReclaimPress can offer my blog a forever home. Full stop.

    What I have learnt along the way is that I need to take better care of this precious domain, my home on the web, and that I need to make sure not to rely on the infrastructure and help from the good, the excellent, folk at Reclaim Hosting alone. I will need to invest some time and some resources into making sure that I have everything in place to start my next decade of blogging in the best possible shape, and that this space continues to thrive in an ever more fragmented, contested and hopefully federated online space in future. Here’s to the next twenty years of blogging. Now (and hopefully forever more) on ReclaimPress.

    Subscribe to my monthly newsletter and never miss a post!

    [newsletter_form type=”minimal”]

    Featured image: Photo by Bernard Hermant on Unsplash

  • WiAL Webinar: My Leadership Journey

    WiAL Webinar: My Leadership Journey

    The ASCILITE’s Women in Academic Leadership Initiative aims to provide mentoring opportunities for academics and brings together its members via a community approach to support each other to progress in academia. Thanks to a recent invitation to speak at an upcoming WiAL webinar, I have started to think about my journey as a leader and what I could usefully share with this group of inspiring and aspiring academic leaders.

    My story, like so many of us who work at the intersection of education, technology and more, is not a straight line from degree to equally distributed career arc. My academic background in art and anthropology is not a natural stepping stone into non-profit leadership or project management even though to me it all makes sense (at least in retrospect). So when I share with people that I spent my PhD research in a cemetery and somehow less than ten years later I was the CEO of an edtech organisation there are definitely some curious glances.

    To bring some kind of order to the messy madness I have decided to present a couple of snapshots, rather than try to present a coherent narrative. From the beginnings of my undergraduate studies in the 90s, to my PhD years and even much of my early career a lot of my (paid) work involved bookshops, cafes, cinemas and market research. In short, any job that you could do as a young, foreign worker in the UK whilst still attending lectures sufficiently to pass my studies.

    Slide with the text: 90s Beginnings 
I moved to the UK in 1997, and went to art school. 

I trained as a sculptor in London, UK and spent a year at the Fine Art School in Athens, Greece, before started post-graduate studies in Anthropology at UCL, London, UK in 2003.

    When I think about what is important to me in my leadership practice, I think about my values and how what I do and the approach I use align with and reflect those values. Alongside my values, there is what motivates and drives me. Leadership roles can often feel quite lonely and isolated, and the more senior you are the more others look to you for encouragement and vision. Which brings me to the third aspect: developing my own voice.

    For me, that process didn’t happen in isolation. I had invaluable support from my long-term mentor as well as allies from the Board I was working with and other senior colleagues external to the organisation. They helped me build confidence, not just capability, and encouraged me to find things I am passionate about. They also helped me step into larger stages, to develop my presence for giving keynotes and writing opinion pieces.

    Slide with the text: 2015 - 2019 My Voice. Together with my long term mentor and allies from the board and other senior colleagues I found my voice as a leader.

    Looking back at that list of keynotes and articles brings back a lot of good memories for me. In those years prior to the pandemic my perspective had begun to expand, and I started to enjoy being part of a wider dialogue. I had found a good balance between having experience and still being new enough in my sector to see opportunity for change. I was excited to be doing what I was doing, and I made connections with people who really opened up my mind to new (to me) ways of thinking, writing and working.

    These relationships provided a very valuable network of support and inspiration when the pandemic hit and I entered my first years of permanent crisis as a leader. All risk registers were RED, all of the time. Everyone I knew and worked with was constantly fire fighting. The world had been turned upside down, and education with it.

    My voice as a leader during those years of crisis had to become one of clarity and decision. We had to get through it, and eventually, we did. Relationships were both strong in solidarity and fraught by lack of sleep, energy, rest and hope. Like many, the pandemic prompted me to re-evaluate things and having reached a point of organisational recovery I was proud of, my energy was spent and I decided to embark on a period of transition to a new chapter in my career.

    2023 was focused on that process of transition, of letting go for a lot of relationships I had built over a period of 15 years, and starting to lay the foundation for my next chapter and a new way of working. What I discovered during that period is that being a leader is part of who I am rather than something I do, or a job title. It’s stayed with me, even though the only person I manage is myself and I run my own little enterprise rather than an organisation for thousands of members.

    At this stage in my career I feel I have less to prove and more power. Now I am looking to leverage my expertise and experience to achieve the kind of work life balance that works best for me, to be creative and have fun and to follow where my curiosity may lead me.

    Slide screenshot with the words: Next? What I've discovered this year is that being a leader is part of who I am rather than something I do, or a job title. At this stage in my career I feel I have less to prove and more power. Now I am looking to leverage my expertise and experience to achieve the kind of work life balance that works best for me, to be creative and have fun and to follow where my curiosity may lead me.
  • Open leadership in practice: Unsung hero skills

    Open leadership in practice: Unsung hero skills

    Recently, I have done much work in leadership development. Both in the workplace and when I coach clients, I come across emerging and established leaders who have developed strengths and skills gradually over time, whether through informal learning or through practice or also outside of work. Especially where skills have come easily, grown over a period of time or when we have learnt something just for fun, these are often overlooked in favour of those skills we find hard to acquire or that are formally accredited by others. These strengths and skills often serve us well, but don’t get recognised. I am curious how we identify and appreciate such strengths or skills, and how we can move from seeing them as something we can simply do, to something we’re good at.

    Recognising and celebrating our ‘unsung hero’ skills is a powerful habit to cultivate in order to build confidence and develop as a leader. For example, when I coach leaders I always listen out for how they well they recognise their own strengths. Knowing your own strengths (and weaknesses) helps enormously with everything from effective delegation to seeking expert input. For instance, we might explore a narrative in which someone has applied their considerable skills to a problem, analysed the issues, found a solution and prepared to present this at a meeting – only to miss the chance to speak because something else comes up. Often this individual will end up with a sense of failure because they didn’t achieve the outcome they desired. All the good stuff that happened along the way fades into the background, and the most recent, negative interaction stays at the forefront of their mind. Sounds familiar?

    On my own journey as a leader I have certainly had experiences like this, and in my haste to keep up with the pace and to move from one milestone to the next I can easily forget to take a moment to appreciate what I have accomplished or learned along the way (regardless of whether I did get to speak at the meeting or whether others even saw my effort). Cultivating a habit of recognising and even celebrating the skills and strengths that help me accomplish my goals especially when constructive feedback, recognition and positive reinforcement are lacking, helps me value my own work.

    Yoga, one of my unsung hero skills

    One of my unsung hero skills is yoga. It’s probably been seven or eight years since I started practicing yoga, and it’s not a skill I ever really think about as something I am good at. I am neither as flexible nor as strong as I’d like to be, and even after years of practice, my down dog pose has me bending my knees and my heels have never yet touched the ground (thank you, hamstrings!).

    Still, when I take a moment to think about it, I quickly realise that I value my yoga practice deeply, and the benefits it brings for my physical and mental health. It’s also incredibly helpful to get out of my head and away from the screen, shifting my focus away from the digital realm and on my body and my breath.

    How did I develop this skill?

    I have been fortunate to have found teachers who I find both inspiring and practical, I have enough yoga stuff at home to make my practice as comfortable or as challenging as I want and I also have excellent online video classes. Each mode of engaging brings me something different:

    Home-practice: I started yoga with one to one lessons with a new teacher, who was developing her way of teaching as I learnt. I loved it and I benefited enormously from the attention of someone who got to know me and my body very well. I also got to explore a whole range of poses that take up too much space, set up or wobbling to be practical in a busy class. I love putting on music and setting myself up for a good session at home, knowing that I can spread out and wobble as much as I wish, repeating poses that feel good and make me happy. I love setting my own pace of practice and I enjoy the creativity of following the flow of movement according to what feels good.

    Online classes: It’s been only in the past year that I found an online/video class platform that I enjoy (Apple Fitness) and up to this point my only good experiences of online yoga was with teachers I personally knew. Unfortunately my current schedule is pretty unpredictable and changes from week to week, which is fun but makes attending a class regularly a challenge. And that is where the online classes are a great help. I tend to not push myself as much in terms of speed and strength when I practice on my own, and these classes help me build stamina and strength. I know enough about what I can and can’t do to modify when I need to rather than attempt to follow each and every pose the instructor show.

    Taught classes: My favourite way to practice by far is to attend a class, and I am very fortunate to have found several teachers that I love, which has made a big difference to me when I moved cities. My current teacher, Osk, who runs classes at Physio Space here in Cardiff, is not only a wonderful teacher, but also has a real gift for holding space. Her holistic approach to yoga provides just the right balance between being mindful and challenging. In her classes my form has improved just as much as my enjoyment of the practice.

    I’ve never sat down and thought about how I developed yoga as a practice, and even now that I have written it down, it very much feels like something that happened on the side or along the way as many of these kinds of strengths and skills often do. It’s also a skill that isn’t directly related to my work, so it feels less… I am not sure what the right term is.

    There are plenty of skills, my own unsung hero skills, that I would never put on a resume or list on a profile simply because I either take it for granted that this is something ‘everyone knows’ or a strength that is hard to quantify.

    Listen to the podcast :

    Identify your unsung hero skills

    What is important to reflect on here is that leadership is a holistic, embodied practice. Being a leader doesn’t just happen through formally recognised work skills or on good days, and by extension the skills and strengths we utilise aren’t limited to those that we earn degrees for or that are hardest to gain. The unsung heroes in our skills and strengths often make a bigger difference to our journey.

    If you’d like to identify some of your own unsung hero strengths or skills, here are some prompts to get you started:

    • What activities do you enjoy?
    • What skills or strengths do you use for these activities?
    • What would a friend or colleague say you are good at?
    • What skills did you enjoy learning?
    • What comes easily to you?

    Use these for reflection, journalling or in a conversation to get you thinking about what in your toolkit might deserve more recognition.

    Image credit: Photo by Markus Spiske on Unsplash

    Enjoyed this post? Subscribe to my free monthly newsletter:

    [newsletter_form type=”minimal”]