Author: Maren Deepwell

  • Job satisfaction for virtual teams

    At the moment I am writing on Chapter 1 of the Leading Virtual Teams Book, and this chapter covers recruitment and selection as well as starting out as a virtual team and making the move from office-based to virtual.

    One of the things I have been thinking about as I am writing, is what makes it rewarding to work in a virtual team and how those of us who are permanently home-based measure success.

    This Liz and Mollie visual promoted me to try and make my own pie charts of how we might measure job satisfaction and success at different stages of a career journey. The chart includes salary, job title and liking what you do which I have included in mine below also. Instead of free time I have include life/work balance and I have included wellbeing instead of physical and mental health.

    Chart 1: Measuring success as a home worker. 
The pie chart has five equal slices labelled Salary, Job title, life/work balance, Liking what you do and Wellbeing, each covering 20%.
    Chart 1: Measuring success as a home worker.
    The pie chart has five equal slices labelled Salary, Job title, life/work balance, Liking what you do and Wellbeing, each covering 20%.

    To begin with, I have assigned each aspect an equal value. Whilst recruiting for virtual teams over the past few years, I have encountered a lot of different versions of this equation: for example, for some the job title and liking what you do slices of the pie are smaller, and the emphasis is on life/work balance and salary.

    Chart 2: Measuring success as a home worker with an emphasis on life/work balance. 
The pie chart has five slices labelled Salary (20%), Job title (5%), life/work balance (50%), Liking what you do (5%) and Wellbeing (20%).
    Chart 2: Measuring success as a home worker with an emphasis on life/work balance.
    The pie chart has five slices labelled Salary (20%), Job title (5%), life/work balance (50%), Liking what you do (5%) and Wellbeing (20%).

    This measure is often motivated by the benefits of working from home making commitments outside of work easier to manage, for example caring for family or research. In this case, the benefits the job delivers in terms of flexibility and income outweigh the nature of the work or the position. In this context the ability to work from home is often essential to enabling the individual to work at all, and that can be a big opportunity for virtual teams who are recruiting from a larger pool of talent.

    Chart 3: Measuring success as a home worker with an emphasis on liking what you do/job title. 
The pie chart has five slices labelled Salary (10%), Job title (20%), life/work balance (10%), Liking what you do (50%) and Wellbeing (10%).
    Chart 3: Measuring success as a home worker with an emphasis on liking what you do/job title.
    The pie chart has five slices labelled Salary (10%), Job title (20%), life/work balance (10%), Liking what you do (50%) and Wellbeing (10%).

    Often, working as part of a Virtual Team can offer opportunities to individuals to do a job they love that isn’t available locally. This is one of the best aspects of recruiting for Virtual Teams, as it can significantly increase the commitment to roles and organisations, performance and job satisfaction. This kind of value system is often found in individuals in highly specialised or creative roles or jobs in particular industries.

    What would you add?

    There are different slices you could add to this pie, for example opportunities for professional development and learning. Good non-salary benefits or working on a healthy organisational culture. You could add opportunities to travel and having fun.

    In addition, what importance we accord to each slice of the pie will change over the course of a career and due to other circumstances. A job that is a good fit at the start, may not be a good fit a few years down the line and working from home may not be a good fit when life changes happen.

    A quiet office away from the kids or a workplace that gets you out of the house and meeting people is not easily added to the value proposition for working in a virtual team.

    Large or resource rich organisations may be able to offer a blend of working from home and working in the office that increases the spectrum of what you can add to the range of value added. But a blended approach doesn’t necessarily always deliver the best of both worlds, but can result in many people sitting in Zoom meetings in the same building, without any of the benefits of sharing the space with co-workers.

    Chart 4: Measuring success as a home worker - what would you add? . 
The pie chart has ten slices labelled Salary , Job title , life/work balance, Liking what you do, Wellbeing, Opportunities to learn, non-salary benefits, healthy organisational culture, travel and fun and the biggest slice is labelled: "What would you add?" .
    Chart 4: Measuring success as a home worker – what would you add? .
    The pie chart has ten slices labelled Salary , Job title , life/work balance, Liking what you do, Wellbeing, Opportunities to learn, non-salary benefits, healthy organisational culture, travel and fun and the biggest slice is labelled: “What would you add?” .

    If you are interested in reading more, head to the Leading Virtual Teams Book page where I share extracts from individual chapters in monthly blog posts.

  • Digital Detox – part 2

    Digital Detox – part 2

    A couple of weeks ago I blogged about embarking on a digital detox, and as in previous years, I put a new (to me) process to the test. Here is what happened this year, what worked for me and what didn’t:

    Screen free day… kind of

    The plan I followed culminated in having a screen/device free day at the end of the week, and I did more or less do that. For me, that’s not as big a change as it may be for some, and I was on holiday, which helped. Still, I use my phone to listen to audio books and take pictures, and I missed those things.

    So instead of having a completely screen/device free day, I have set my phone to only enable access to specific apps on Sundays, excluding all social media apps. I have chosen photos, camera, maps, a meditation app, maps, books and audio books as well as music to remain. All else is off limits on Sundays.

    It’s proven a great way to really get away from screens during the weekend and having the phone limitations switched on has given me a much greater awareness of how much I do check in with various channels. I feel I have more choice as a result and choose not to engage most of the time.

    Evenings and meal times

    I have used a similar approach for evenings from 20.30 and at mealtimes. This had an unintended consequence, as a lovely chat with a friend was suddenly cut off as it was 20.31… I called right back and explained. Following the steps of the detox programme made me reflect on how much I actually did use my phone in the evenings or during dinner.

    There was a real difference between what I *think* I do and what I actually do. That alone has made the process worthwhile for me.

    What I learnt

    I think of myself as digitally literate and informed when it comes to using my devices and social media. Previously, a lot of my efforts have gone into using tools and platforms safely, being aware of what data I generate and how this may be used (against me, for profit etc). With a distributed network of family and friends keeping in touch online has been a lifeline long before the pandemic introduced me to a whole new level of communicating using online tools.

    That said, I have spent less time observing how being online for work and personal activities impacts on my wellbeing, both physical and mental. This year’s detox process has helped me focus on those aspects of working and living using digital technologies.

    That’s something that I will write more about in the next post, inspired in part by this visual:

  • Digital detox – wellbeing week.

    Digital detox – wellbeing week.

    A couple of weeks of spending long days online and working hard have prompted me to embark on this year’s digital detox. The last one I did was in November 2020 and focused on the Data Detox Kit.

    Since I tried out the kit, there has been a new addition, HOW MANY TREES DOES IT TAKE TO POWER THE INTERNET? which definitely looks worth checking out.

    In 2018 my digital detox focused on my digital shadow, and I learnt a lot through the process.

    This time, I am going to focus on an approach for wellbeing for my physical rather than my digital self.

    Unsubscribe

    The first two tasks are:

    • Monday: Switch push notifications off
    • Tuesday: Unsubscribe from mailing lists, chat groups, facebook groups etc

    I found both of these useful reminders to check in with what I am actually doing v what I think I am doing. For example, I think I have all notifications switched off, but a few new apps have sneaked in.

    Similarly, a number of apps for projects, conferences, a particular friend etc have started to appear and once they are on my phone, I use them. So I deleted all work-related ones.

    Email

    I don’t have work emails on my phone and I already refresh manually, so Wednesday’s task is easy. Checking my emails late in the day is less easy. Similarly, I think I rarely use my phone at the dinner table, but actually leaving it in the hallway is a reminder that even here picking it up to check something can sneak in. So Thursday is all about leaving the phone in a different room during mealtimes.

    I find that hard during breakfast.

    Switching off

    The next task, for Friday, is to switch off all devices 90 min before bedtime. It’s been interesting for me to reflect how I do use my devices before bed, particularly as I am a big fan of listening to audio books as I fall asleep. One suggestion I found useful is to enable airplane mode instead of switching the phone off all together.

    Pausing (work) emails until Monday morning is another suggestion I might be trying out – although I rarely check work emails at the weekend anyway.

    Social Media free weekend

    The task for the weekend is to start building in 1 hour periods during which you are without a device and then to expand those to eventually include a whole day. One bit of the advice that chimed with me was to enjoy moments and not post them on social media.

    I have done that a lot over the past two years, first prompted by a lot of personal upheaval during a time of divorce, moving house and then lockdown, but also for holidays. I probably still take pictures as I love doing that, but not post them.

  • Looking forward to my 12th ALT Annual Conference – completely online

    Looking forward to my 12th ALT Annual Conference – completely online

    My first ALT Annual Conference was in 2009 in Manchester (I missed the first year I was working for ALT because I was submitting my PhD that September).

    Umbrellas, badges, fire alarms.. looking back

    In 2019 we were in Manchester, in the magnificent (and at times chilly) McEwan Hall. 2018 was in Manchester to celebrate 25 years of ALT with custom pin badges and a special gala dinner! in 2017 we took the conference to Liverpool for the first time, and as well as a lot of fun, this year will always stay in my head as the year in which we had a fire alarm during a keynote (I did my best flight attendant impression for that one).

    2016 we were in Warwick, and things took a playful turn with a special conference game. in 2015 we were in Manchester as well and maybe one of my all time favourite keynotes from Laura Czerniewicz. 2014 was the first Annual Conference in Warwick, 2013 was the 20th anniversary conference in Nottingham, 2012 (also in Manchester) was my first conference as CEO, 2011 took place in Leeds, 2010 we were in Nottingham and that year I think it was so wet we bulk bought umbrellas and 2009, my first outing at the conference, was in Manchester with balloons and sweets at the ALT stand.

    In 2020, we were planning to take the conference to London for the first time, and that was the first time we had to cancel our Annual Conference all together. Instead, we held a crisis summit.

    This year, we were determined to hold our Annual Conference, as its such a special event for our Members and our community, so we headed online to make sure it would all go ahead as planned.

    Today, our 2021 Annual Conference is getting underway.

    Custom emoji, treasure hunt and yoga… looking ahead

    It takes to make this conference happen, and planning has been underway for 9 months, led by the Co-Chairs and Conference Committee. Over 150 speakers are running over 90 sessions over 4 days. There are 350 participants from 24 countries coming online, supported by a staff team of 10 and plenty of volunteers, too.

    As everyone who works in Learning Technology knows, it takes a lot of creativity and ingenuity to make an activity online feel like fun – and we work hard to make that happen. To create conference fun online whilst working on a properly robust conference delivery with a difference.

    There is a CMALT Ceremony complete with balloons and custom emoji on the chat channels in the social space. There is a hallway chat (both text and voice) in which folk can hangout in and bump into each other. There is a gala evening with a glitzy film premiere. There is a Helpdesk staffed with a team to help with everything from access codes to finding rooms.

    There is a shop for conference goodies, a community report launch and a treasure hunt, yoga and meditation sessions. Plus a quiz, panel discussions, keynotes and parallel sessions.

    The programme is designed to be rich, but not overwhelming, and there are plenty of breaks, late starts and social activities to drop in to when time permits.

    Say hi!

    DM me on the conference Discord site or @ me on Twitter, or email me if you prefer. It’d be great to say hello and hear from you #altc21.

  • Virtual Teams Book: Building a virtual team spirit… extract from Chapter 2

    Virtual Teams Book: Building a virtual team spirit… extract from Chapter 2

    Progress since the last post

    Since my last post, I have been working on Chapter 2. It was great to work in this chapter as it includes a lot of practical strategies and case studies, which were fun to revisit.

    Next, I will be working on Chapter 1, Setting out as a virtual team.

    I have completed drafts for three of the six chapters now, and I am a total of 29,000 words into the process, which means I am halfway to a complete draft.

    As planned, I will be sharing extracts from work in progress (read this month’s extract below) and invite you to read along, reflect and share your thoughts. As part of the book writing process, I will also organise virtual drop in sessions which are open to all and free to attend and there is a regular newsletter with updates about the book and upcoming events or get in touch with me directly.

    Chapter overview: Building a virtual team spirit

    This chapter focuses on ways to engage a virtual staff, managing people who may never meet in person and finding ways to create a proper team spirit. Some of the examples in this chapter include show & tell sessions, team days and activities as well as physical items such as team merchandise, treats and presents. 

    Before we look at practical approaches, let’s consider some of the key questions that determine what team building activities will be the most effective in your context: what shapes the way a virtual team works? How do you find the right balance between online and in person activities? What do you want your team to feel like on a day to day basis? 

    It can be liberating to consider these questions outside of practical constraints. The way your team works, how often you can meet or what sort of activities you can make happen may be determined by constraints outside of your control, such as internal policies for example. That said, it is still worth getting a feel for what you hope the culture of your team can be and then work with the practicalities involved.

    Draft Chapter extract

    Below is an extract of the draft chapter.

    Team Meeting Ice-breakers

    In this case study, every weekly team meeting starts with a short ice-breaker activity. The chairing of the meetings is rotated, so that every member of the team takes a turn chairing the meeting. It is the responsibility of the chair to include an ice-breaker activity on the agenda. 

    In a team of ten or less, rotating the meetings can be a great way for bringing their own personality and style to the proceedings. What follows are examples of the kind of ice breaker activities we designed as a team: 

    • Animal corner: For this activity the team was asked to share your four-legged friends if you have one, or any animal that makes you smile! . 
    • Favourite recipe: Here the team shared what has been your favourite recipe discovered during lockdown, through which we discovered Freezer Vegan Breakfast Burritos and Ottolenghi’s Feta and oregano fries! 
    • Musical Mayhem: share a link to whatever song or piece of music that makes you feel alive! This ended up with a very eclectic mix of songs and also gave a sense of what made the team tick, covering tracks from the Bee Gees to N-trance. 
    • Movie recommendations: sharing box set or movie recommendations including links to reviews, personal reviews and ideas for further watching. 
    • Hogwarts House: the team took a free online quiz to find out which house each of us belong to (our team includes someone from every house…). 
    • Emoji Weather check-in: sharing what the weather’s like in emoji works well during heat waves or cold snaps. The team compared who was in the coldest place.
    • Air punch: share a thought or memory that you go to for virtual air punches. There were a very interesting range of responses to this, which like “Hogwarts House” stimulated some nice conversations. 
    • Pictionary Jam: where we had a round of Pictionary each drawing on a Jamboard. Plenty of other whiteboard tools are available to try this out and if a Pictionary game isn’t handy there is a website for that.

    Whilst every individual brings their own ideas to these activities, they all only take 5-10 minutes to complete, are easy to do and are very casual. 

    Planning your own virtual ice breakers? Start with these questions:
    Do you have any practical limitations or requirements?
    What, if anything, do you want to avoid?
    What examples can you share with your team to get started?
    Is there a particular time limit? 

  • August ’21: I’ve been busy! (and I made a terrarium)

    August ’21: I’ve been busy! (and I made a terrarium)

    This past month has been BUSY. I am good under pressure, but it took a lot of energy and effort to keep things in some sort of resemblance of balance this month.

    ALT is always busy in August, because we run our biggest event of the year in September, and it has keep us all working hard. It’ll be worth it when we see it coming together in just over two weeks. If you haven’t already registered, I’d encourage you to join us (and applications for scholarship places remain open, too).

    I am looking forward to us convening as a community. Hundreds of participants and speakers, many of whom I know. It will be good to reconnect after what has been quite an isolated year.

    Here is a quick run down of what I’ve been up to other than conference prep:

    I made a terrarium

    Blasus Terrarium Workshop

    Thanks for a wonderful independent plant shop, I was able to join a “make your own” terrarium last week. It’s a succulent terrarium, my favourite kind of plant.

    It was a great way to do a local activity and go somewhere new – plus, there is now a beautiful new terrarium next to my desk.

    Blogging

    I blogged quite a bit this month (for me).

    • JOINING CONVERSATIONS FOR EQUALITY, DIVERSITY, INCLUSION & BELONGING: I recently joined the anti-racism & learning technology group. I am particularly interested in the mentoring and coaching area and also recruitment. I am currently in the process of recruiting for a member of staff and post no. 3 is very relevant to me, encouraging us to ‘disrupt the current procedures in place, and to ensure that we can action diversity rather than pay lip service to racism issues in the sector’.
    • WE ARE LOOKING FOR A COO… A LOOK BEHIND THE RECRUITMENT DOORS: We are currently recruiting for a Chief Operations Officer for ALT, and I couldn’t be more excited! Now we are planning ahead for post-pandemic times. Whilst we have an excellent track record delivering online activities and a lot of expertise in virtual events, we don’t just want to follow our old ways. Instead, we are starting to innovate and that has helped us redistribute our income streams and ensured that we are back to generating the charitable income we need to achieve our mission. Next, we are looking to develop blended ways of doing things and improving what we are already good at. In order to achieve that, we have created a new role and are looking to grow our staff team… .
    • MAKING TIME FOR CPD IN A LEARNING TECHNOLOGY LEADERSHIP ROLE: In the past year it’s been hard to make much time for professional development, or at least the kind of professional development you can plan.
      Like many in my position, I had a huge amount of professional development focused on keeping my organisation running in a crisis, emergency governance, financial crisis management and so forth. Things are STILL extremely busy, and look like they will continue to be for some time to come, but I am making time do actually plan some CPD beyond giving talks and attending (virtual) conferences.
    • POSEIDON, BIN COLLECTOR, JUDGE. WHAT I WANTED TO BE WHEN I WAS A KID: When things are busy, it can be tough to make time and space for YOU. So in order to make some space for ME on MY blog, this is a blog post all about… me ?. Reflecting on ‘career’ progress for want of a better word is an important part of charting your own development, and this is something I have been doing as part of reviewing and updating my Senior CMALT Portfolio. The time frame for updating the portfolio is the last 3 years… but what we I look back 30+ years instead?

    Book progress

    I have been working on Chapter 3. This includes some of the most interesting sections relating to Learning Technology and Open Education, in particular a section on open approaches to leadership.

    The chapter was harder to write because I had a lot of things I wanted to refer to which would be covered in other parts of the book, which don’t exist yet. On the plus side, I have managed to get into a good routine with my writing, and I found a regular writing (half) day, which helps a lot.

    Read an update and extract here.

    Upcoming talks and events

    I have updated my running list with new events I am taking part in or speaking at:

    • Talk at MuseumNext Digital Learning Summit, 18 – 20 October, 2021;
    • Discussion Panel: Higher Education Conference: Ignite HE – From Response to Revival, 7 of October 2021;
    • Keynote: Transforming Learning Conference, Sheffield Hallam University, 14 September 2021;

    #Pupdate

    Posey in the canal